1. Q: How does it work?
Step 1: Sign up in store or online at regalcleanerslakeland.com
Step 2: Once we receive your information, you will receive a text stating that you’ve been added to our route.
Step 3: After you’ve been added to the route, you will receive a Welcome Kit delivered to your door with further instructions.
Step 4: You will then receive a message every week at 4:00PM on your designated day. Simply respond to the message before 4:00AM the next day.
Step 5: Enjoy the service!
2. Q: What if I don’t need service one week?
A: That’s okay! This is an On Demand Service. If you don’t need service, just respond to the text “No”. There will be no charge for saying “No”.
3. Q: What if I say yes, and forget to put my bag out in time?
A: If you say yes to a pickup and don’t have your bag out by 7:00AM on your designated day, there will be a $15.00 charge.
4. Q: Do I have to have a minimum amount of pieces?
A: No. There are no minimums.
5. Q: How much is it per piece?
A: It’s the same pricing as in store. It’s only $2.50 per piece, excluding starched pants.